sosmedtotoPrivacy Policy

This page describes what we collect when you use sosmedtoto and how we keep that data protected. We take your privacy seriously — your account credentials, payment information, and betting history are encrypted and stored securely. We do not sell your personal data to third parties, and we limit sharing to only the processors and partners necessary to run our platform.

When you create a sosmedtoto account, deposit via DANA or e-wallet, or place a bet on Liga 1, we collect information to verify your identity, process payments, and comply with local regulations. We also track your gameplay and account activity to detect fraud and prevent abuse. This policy explains what we collect, how long we keep it, and what rights you have over your data.

sosmedtoto operates under jurisdiction-restricted terms. We serve users only where local law permits online gaming and sportsbook access. If you are outside a permitted jurisdiction, we cannot offer our services. We comply with data protection standards applicable to our operating regions and your own jurisdiction where required.

Data We Collect on sosmedtoto

We collect several categories of data when you create and use your sosmedtoto account.

Account information

We collect your email address, phone number, and a password you create. We also collect your full legal name, date of birth, and residential address during Know Your Customer (KYC) verification.

Identity documents

We collect a government-issued photo ID (passport, national ID card) and proof of address (utility bill, tenancy agreement, or bank statement). These are uploaded during account verification and stored encrypted in our secure database.

Payment information

We collect payment method details — your OVO, e-wallet, mobile banking, or bank account identifier. We do not store full card numbers or wallet credentials; our payment processor handles those securely.

Gaming and betting activity

We track your bets, game sessions, account balance, and transaction history. This includes Liga 1 wagers, live-dealer play, slot spins, and cashouts. We use this data to generate account statements and detect unusual patterns.

Device and usage data

We collect your IP address, device type (Android app or mobile browser), operating system, and browser version. We log login times, session duration, and geographic location (derived from IP) to monitor account security and prevent unauthorized access.

How We Use Your Data

We use data collected on sosmedtoto for specific purposes, all tied to running the platform and complying with law.

• Account management: We verify your identity, create and maintain your account, and allow you to manage your profile and preferences.
• Payment processing: We process deposits via local payment, online payment, e-wallet, mobile banking, local payment, online payment, and bank virtual accounts (e-wallet, mobile banking, local payment, online payment). Our payment partners receive only the minimum data needed to complete the transaction.
• Fraud detection: We track login patterns, device changes, and unusual betting behavior to detect account takeover attempts and fraud. If we flag suspicious activity, we may temporarily restrict your account pending verification.
• Regulatory compliance: We collect and retain data to satisfy local gaming regulations, anti-money-laundering (AML) requirements, and tax obligations in Indonesia and your own jurisdiction.
• Customer support: We use your account history and communication logs to resolve disputes, respond to withdrawal queries, and provide technical assistance.
• Platform improvement: We analyze aggregated, anonymized usage data (not linked to you personally) to improve sosmedtoto's features, game selection, and payment experience.

Our Data Retention and Deletion Policy

We retain personal data for as long as necessary to provide sosmedtoto services and meet legal obligations. Account information, transaction history, and identity documents are typically retained for seven years after account closure to satisfy anti-money-laundering regulations and potential regulatory audits.

If you request account deletion, we disable your login and mask identifiable information in our systems within 30 days. However, we retain encrypted transaction records and identity verification documents for the full retention period required by law — these records are no longer linked to you directly. We do not monetize retained data and do not use it for any purpose beyond regulatory compliance and dispute resolution.

Cookies and Tracking Technologies

sosmedtoto uses cookies and similar technologies to maintain your session, remember preferences, and measure platform usage. We use session cookies (temporary, deleted after browser close) to keep you logged in and functional cookies to enable features like saved payment methods. We do not use cookies for tracking you across other websites or selling behavioral data to advertisers.

You can disable cookies in your browser settings, though this may limit sosmedtoto functionality. We also respect the "Do Not Track" header where your browser sends it.

International Data Transfers

sosmedtoto's servers and databases are located in Indonesia and may sit outside your country of residence. If you access sosmedtoto from Jakarta, Surabaya, Bandung, Medan, or elsewhere, your data may be processed and stored on servers physically located within Indonesia or in regional Asia-Pacific data centers. By using sosmedtoto, you consent to this transfer and processing. We encrypt all data in transit and at rest to maintain confidentiality regardless of server location.

Your Rights and Data Access

You have the right to request access to all personal data sosmedtoto holds about you. You can also request correction of inaccurate data, deletion of unnecessary data (subject to legal retention requirements), and export of your data in a portable format. To exercise these rights, contact our support team via live chat or email with your request. We respond to data access requests within 30 days.

You have the right to withdraw consent to marketing communications at any time (though sosmedtoto does not send promotional emails unless you opt in). You also have the right to lodge a complaint with local data protection authorities if you believe we have mishandled your data.

Third-Party Processors and Partners

We share your data with carefully selected partners only to deliver sosmedtoto services.

• Payment processors: We share deposit and withdrawal details with licensed payment providers to settle transactions via DANA, e-wallet, mobile banking, and bank virtual accounts.
• KYC verification partners: We work with identity verification services to validate government documents you submit during account setup.
• Hosting and infrastructure providers: Our servers, databases, and backups are managed by cloud providers in Indonesia and the Asia-Pacific region.
• Legal and compliance advisors: We may disclose account data to legal counsel and compliance officers to satisfy anti-money-laundering checks and respond to law-enforcement requests.

All third-party processors sign data-processing agreements requiring them to protect your data at the same level we do. They may not use your data for their own marketing or share it further without our explicit approval.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our data practices or legal requirements. If we make material changes (for example, if we add new categories of data collection or new third-party processors), we notify you via email to your registered address. Continued use of sosmedtoto after notification constitutes acceptance of the updated policy. We date each version of this policy so you can track changes over time.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your data rights, or believe sosmedtoto has mishandled your personal information, contact our support team. We are available in English during business hours via live chat on sosmedtoto, or you can email us with your inquiry. We aim to respond to privacy-related requests within 14 business days.

sosmedtoto takes your privacy seriously and commits to handling your data responsibly, securely, and in compliance with applicable law. Our services are available only where local law permits online gaming and sportsbook access. Users are responsible for verifying that use of sosmedtoto complies with their own jurisdiction's regulations.

Related guides